Vol 11, No 3 (2014)

Table of Contents

Contents

Cover / Capa
 
PDF
Expediente
 
PDF
Content / Índice
 
PDF
515-516

Editorial

Editorial
 
PDF
517-518

Articles

The impact of e-ticketing technique on customer satisfaction: an empirical analysis
Mazen Kamal Qteishat, Haitham Hmoud Alshibly, Mohammad Atwah Al-ma'aitah
PDF
519-532
Determining factors determinants of bank employees’ reading habits of information security policies
William Allassani
PDF
533-548
Context management: toward assessing quality of context parameters in a ubiquitous ambient assisted living environment
Débora Cabral Nazário, Mário Antônio Ribeiro Dantas, José Leomar Todesco
PDF
569-590
Proposition of an alumni portal based on benchmarking and innovative process
Gislaine Cristina dos Santos Teixeira, Emerson Antonio Maccari
PDF
591-610
Environmental scanning, strategic behaviour, organizational characteristics, and performance in small firms
Éverton Luís Pellizzaro de Lorenzi Cancellier, Elton José Blageski Junior, Carlos Ricardo Rossetto
PDF
611-628
Architecture d’un système d’information décisionnel orientée vers le processus électoral
Youssef Taher
PDF (Français (Canada))
629-644
L’information brevet au service de l’industrie pétrolière: Cas de conception et optimisation des trépans par ingénierie inversée
Abdelkader Baaziz, Luc Quoniam, Abdenacer Khoudi
PDF (Français (Canada))
645-676
Iniciativas de Estandarización en la Producción de Objetos Virtuales de Aprendizaje
Jhon Francined Herrera Cubides, Nancy Yaneth Gelvez García, Juan Manuel Sánchez Céspedes
PDF (Español)
677-716
Security information in production and operations: a study on audit trails in database systems
Rodrigo Roratto, Evandro Dotto Dias
PDF PDF (Português (Brasil))
717-734
The case of Inca´s National Tumor Bank Management System in Brazil
Antonio Augusto Gonçalves, Claudio Pitassi, Valter Moreno de Assis Jr
PDF
549-568

Events

Events
 
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735

Information

Contributions / Submissão de Artigos
 
PDF
736-737
Editorial Information /Ad Hoc Reviewers/ Content 2014
 
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738- 751