Zittei, Marcus Vinicius Moreira, <p>FURB - DOUTOR</p><p>FECAP - PROFESSOR</p>, Brasil
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14th CONTECSI - International Conference on Information Systems and Technology Management - Paper
THE CALL CENTER PERFORMANCE EVALUATION: A CASE STUDY ON THE ALIGNMENT OF PERFORMANCE-BASED PAY INDICATORS AND THE STRATEGIC PLANNING
Resumo PDF -
14th CONTECSI - International Conference on Information Systems and Technology Management - Paper
Strategic Alignment between Strategic Planning and Management Information System, in Third Sector Companies with Hotel Activity
Resumo PDF
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