CONTECSI USP - International Conference on Information Systems and Technology Management - ISSN 2448-1041

Holzhey, Luciana Lehmann, Escola de Administração - Universidade Federal do Rio Grande do Sul, Brasil

• 11th CONTECSI - International Conference on Information Systems and Technology Management - FULL PAPER
  The practice of Knowledge Management in a Shared Services Center: The practice of Knowledge Management in a Shared Services Center: a case study on a company in the business of retailing
  Resumo