CONTECSI - International Conference on Information Systems and Technology Management - ISSN 2448-1041, 5º CONTECSI - International Conference on Information Systems and Technology Management

Tamanho da fonte: 
GESTÃO DO CONHECIMENTO: UMA PROPOSTA PARA O SISTEMA FIERN FEDERAÇÃO DAS INDÚSTRIAS DO ESTADO DO RIO GRANDE DO NORTE
Maria do Carmo Ramalho Dantas, Adriane Araújo de Oliveira, Mônica Marques Carvalho

Última alteração: 2014-11-19

Resumo


Knowledge management is a strategy that promotes competitive advantage of organizations in current society. This work aims to identify and analyze qualitative and quantitative knowledge management practices at Federação das Indústrias do Estado/RN. The methodology was a case study and Bibliographical research in pertinent information fonts. Issues such as Information Society, Knowledge, Information economy, and knowledge and information management were dealt with. The subjects involved were information technology users at the FIERN system. The research points out hat Information technology and knowledge are important elements in the organizational environment at FIERN. Thus it is necessary to implement methods to collect, treat; organize it aiming competitive advantage and optimization results.

Palavras-chave


Information Management; Information Society; Information Technology.