CONTECSI - International Conference on Information Systems and Technology Management - ISSN 2448-1041, 5º CONTECSI - International Conference on Information Systems and Technology Management

Tamanho da fonte: 
AVALIAÇÃO DO VALOR DA TECNOLOGIA DA INFORMAÇÃO: ESTUDO DE CASO NA INDÚSTRIA DE ALIMENTOS
Fernando Luiz Emerenciano Viana, Helano Diógenes Pinheiro, Manoel Veras de Sousa Neto

Última alteração: 2014-11-12

Resumo


This article evaluates the value generation through Information Technology (IT) in modern organizations. It used a qualitative methodology, based on case studies through the interview with the CIO of a big food industry company, applying content analysis. The results gathered allow for some considerations: regarding the IT impact on company performance, it identifies flexibility and the speed of decision making as the main intangible benefits; regarding IT evaluation, it notices the productivity increase and inter-departmental and inter-organizational integration as the main considered aspects. It was made evident that IT plays crucial roles for the enterprise development, and may be evaluated both by financial methods and by intangible benefits. The business agility appears as being the main benefit. IT is considered to be part of the business intelligence, using more complex solutions with strong theoretical support, allowing for gaining competitive advantage.

Palavras-chave


Information Technology; IT Business Value; Food Industry